Refund Policy

1. Returns

You may return eligible items within [X] days of delivery for a refund or exchange.

To be eligible for a return:

• The item must be unused, in its original packaging, and in the same condition you received it.

• Proof of purchase (receipt or order number) is required.

Items not eligible for return:

• Gift cards

• Sale or clearance items (optional)

• Personalized or custom-made products

• Digital/downloadable products (if applicable)

2. How to Start a Return

To start a return, please contact us at [your email].
Include your order number and a brief reason for the return. We’ll provide return instructions.

Do not send items back without first contacting us.

3. Shipping Costs

• Customer responsible for return shipping costs unless the item is defective or we made an error.

• We recommend using a trackable shipping service or purchasing shipping insurance.

4. Refunds

Once we receive and inspect your return, we’ll notify you about the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within [X] business days.

Note: Banks or card providers may take additional time to post the refund.

5. Damaged or Wrong Items

If you received a damaged or incorrect item, please contact us within [X] days of delivery with photos. We’ll send a replacement or issue a full refund at no extra cost.

6. Exchanges

Want a different size, color, or item? Contact us to arrange an exchange. Depending on product availability, we’ll guide you through the process.

7. Late or Missing Refunds

If you haven’t received a refund after the stated timeframe:

1. Check your bank or credit card account again.

2. Contact your bank or payment provider—it may take some time to process.

3. If you’ve done all this and still haven’t received your refund, email us at [your email].